SLAVA concept provides reliable and convenient delivery of orders throughout Russia and beyond.
Detailed information about the terms and order of delivery is provided below.
All orders are delivered by the SDEK transport company to the pick-up point or by courier to the door. The shipping method must be selected when placing the order.
The cost of delivery of orders is:
After placing an order, the SLAVA concept Care Department will send you a tracking number. We usually contact via WhatsApp, in the absence of a messenger - by e-mail.
We ship orders to other countries. International shipping conditions may vary. Please check the details with the SLAVA concept Care Department before placing an order.
As a rule, we transfer orders to the delivery service within 1-3 business days after payment confirmation.
In some cases (for example, in case of individual production), the delivery time may be extended. In this case, we will definitely inform you in advance.
If the order includes products from different brands, partial delivery is possible. Each product will be shipped when ready from the warehouse of the corresponding brand. This does not affect the shipping cost.
Please provide the correct address and contact information when placing an order.
Upon receipt of the parcel, we recommend checking the integrity of the package. In case of damage or questions, please contact the SLAVA concept Care Department, we will try to help promptly.
For all delivery issues, please contact the SLAVA concept Care Department in a way that is convenient for you.
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